IT Operation Core
Manage request and approval workflows for IT — SaaS use, account provisioning, device assignment, VPN use, and more — in one place. Assign the necessary work as tasks to the right people, and manage progress and history through to completion.
DRESS CODE redefines IT operations
Connect requests and approvals with the work that follows
Accept requests for SaaS use, device assignment, VPN use, and more, and assign the necessary work to the right people as tasks after approval. Prevent cases where a request is approved but IT's follow-up work falls through the cracks.
Track work that spans multiple people through to completion
Manage work that spans multiple people — account provisioning, permission changes, device assignment, and more — together. Stay on top of who is responsible for each task and how far along it is, with no need to chase progress over Excel or chat.
Standardize routine work so anyone can follow the same steps
Turn recurring IT work — from handling requests to onboarding, transfers, offboarding, and inventory audits — into templates. Define the necessary tasks, deadlines, and check steps in advance to prevent inconsistent handling and missed work.
Provision and deactivate accounts in bulk at onboarding and offboarding
Select upcoming hires and departures from HR data and provision or deactivate multiple SaaS accounts in bulk. Schedule provisioning and deactivation in advance by specifying start or end dates, so there is no need to handle people one by one on the day. Prepare what is needed ahead of time, even in seasons with lots of hires and departures.
Manage everything from account requests to provisioning
Employees request SaaS use, and managers or IT approve. After approval, the necessary work — account provisioning, license and role assignment, and more — is assigned to the right people as tasks. Instead of ending at approval, track progress until the account is actually provisioned.
Manage PC and monitor requests all the way through assignment
Accept requests for PCs, monitors, and more, and manage everything from stock checks after approval to device setup (kitting) and assignment. Link requests to the devices actually assigned and reflect those links in the ledger, so requests, work, and asset management stay connected.
Prevent missed changes and retrievals at transfers and departures
Identify the accounts, licenses, and assigned devices that need action based on HR data such as transfers and departures. Assign work such as permission changes, account deactivation, license removal, and device retrieval to the right people and track it through to completion to prevent missed actions.
Keep a record of who did what and when for audits
Record as history who did what and when — from requests and approvals to account provisioning and deactivation, permission changes, and device assignment and retrieval. Trace past actions without interviewing staff or digging through Excel, and use the records as evidence for internal and information security audits.
Modules
Get your operations done
Operation packages
Turn recurring IT work — account provisioning and deactivation, license assignment, device assignment and retrieval, inventory audits, and more — into templates. Set the necessary tasks, assignees, deadlines, and check steps in advance.
Tasks & progress
Assign work to people or groups and manage deadlines and progress. Sign off on results or send work back as needed, so work spanning multiple people reaches completion.
Approval flow
Set approvers such as managers or IT for each request, with support for multi-step approvals. Evaluate the details of each request, then approve, reject, or send it back.
Request forms
Create request forms for IT — SaaS use, account provisioning, device assignment, VPN use, and more. Collect the information each procedure needs from employees.
HR ledger integration
Extract target people from HR data such as onboarding, transfers, and offboarding, and start the procedures right away. Use department, employment type, location, and more in each operation.
Operation activity
Record a timeline of activity, from requests and approvals to the execution of each task. Trace who requested, approved, or executed what and when, and use the records for audits.
Notifications
Notify the people responsible via Slack, Teams, or email of requests and approvals, task assignments, deadlines, and more. Prevent work that needs action from being overlooked.
Request forms
Create request forms for IT — SaaS use, account provisioning, device assignment, VPN use, and more. Collect the information each procedure needs from employees.
HR ledger integration
Extract target people from HR data such as onboarding, transfers, and offboarding, and start the procedures right away. Use department, employment type, location, and more in each operation.
Operation activity
Record a timeline of activity, from requests and approvals to the execution of each task. Trace who requested, approved, or executed what and when, and use the records for audits.
Notifications
Notify the people responsible via Slack, Teams, or email of requests and approvals, task assignments, deadlines, and more. Prevent work that needs action from being overlooked.
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